We used to order prints from @Winkflash. #NeverAgain. They defaced a pic of my daughter months ago & won't even respond to emails requesting a reprint.
If reports are true they are now out of business, I am not surprised. Their lack of respect for their customers was/is clearly evident.
Do not do business with this organization.
My email to them:
I am writing to express my extreme displeasure with WinkFlash. Months ago, my wife ordered prints, some of the 8"x10" variety. One image of my daughter sent with the order had one of her front teeth colored black. Hardly a "technical issue" to anyone who sees the image. I called customer support & was assured this was merely an issue with the software. She promised me this was not a deliberate act. As such, she only offered to resend me a correct print, upon receipt of an email from me. She wanted the image ID & to see it for herself. That was back in August. I have sent two more emails since then & have still not received either the correct print nor even a confirmation my email has been read.
At this point I am beyond fuming. I have attached the image again, in hopes this can finally be resolved. To that end, I would like the corrected print we were promised - and I would like a refund of the money we paid for our order. This will bring satisfaction & will conclude any business we will be having with WinkFlash.
Please do me the courtesy of responding to my email & honoring my reasonable request.
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- Defaced Prints
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