Most helpful reviews first
I have been on hold with Winkflash now for over 6 hours, and have been next in line for over two hours. We completed two very long detailed photo books with lots of narrative, tried to purchase them, got a price, but could not get a link to insert credit card number...Read more
Company wrote 0 public responses to the review from Aug 29, 2014.
WinkFlash - 10 years of photos disappeared
Winkflash lost ten years of my photos. It's taught me a lesson about detachment .... but wow, I really was let down by the company...10 years....multiple military deployments...photos of my children. Ugh.
Company wrote 0 public responses to the review from Mar 08.
They have lost nearly 12 years of family photos. I am contacting a lawyer on Monday. Anyone with me? They never respond, even after posts on their Facebook page. When they do respond, its with a generic 'we're trying our best' comment on social media. This should have...Read more
Company wrote 0 private or public responses to the review from Dec 14, 2014.
- Old site and experience
I didn't like
- Smoke and mirrors
Short Review on October 06, 2016
Every time i order never get all my pics and still charge for the ones i fidnt get.now i order 3 diff times took money off card no pic at all.realy up set eather they just slow
Company wrote 0 public responses to the review from Oct 06, 2016.
I unsuccessfully tried to log in to my account today when Winkflash customer service brought up to my attention that the site was transferred to a new platform. Old projects were not available anymore. No prior notice about upcoming changes was issued to the...Read more
Company wrote 0 public responses to the review from Jan 05, 2015.
Winkflash Account Review
I was a huge fan of Winkflash, uploaded ALL of my pictures there and now I can't access them... Years worth of photos just gone... I have used them for years for photo storage... I loved ordering photos from them and the photo ok's are amazing. But the service is pointless if it randomly deletes your account and photos...
Company wrote 0 public responses to the review from Jul 22, 2016.
Winkflash's original owner bailed and a new owner stepped in to take things over but the original owner only gave the new owner a short time to download pictures before they took the servers down completely and people like myself have to suffer because I used them as...Read more
Company wrote 0 private or public responses to the review from Mar 05, 2016.
I just discovered they lost all of the pictures we took of my daughter's first few years of life. I think we have some of them printed but everything else is irretrievably lost. I'm devastated. We'd had pics backed up on both a computer (that got infected with...Read more
Company wrote 0 private or public responses to the review from Feb 21, 2016.
I didn't like
- That they were not reliable and lost all of my photos
- Disappearance of my photos
- Customer service
I have used winkflash for about 8 years, but am so disgusted with the total, disregard for customer service and turtle-slow, user unfriendly website, I am ready to go to another photo developing service. Last week I uploaded and ordered pictures from July to December....Read more
Company wrote 0 private or public responses to the review from Feb 11, 2016.
- Variety of photo sizes
I didn't like
- Shipping cost
- Website speed
- User unfriendly website
Here is what they told me..We would first like to offer our sincere apologies. As you may know, in August 2014 the previous Winkflash owners shut down their website and went suddenly out of business. Overnight their entire operation was completely down and there was no...Read more
Company wrote 0 public responses to the review from Mar 01, 2016.
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