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I have been on hold with Winkflash now for over 6 hours, and have been next in line for over two hours. We completed two very long detailed photo books with lots of narrative, tried to purchase them, got a price, but could not get a link to insert credit card number...
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Company wrote 0 public responses to the review from Aug 29, 2014.
Anonymous
Anonymous

What phone number are you all calling? I don't see any phone number listed on their website. I had THOUSANDS of photos in my Winkflash account and now there is only 1 folder...

Anonymous
Anonymous

I have left messages for them on facebook and cannot log into my account and looks like my pictures are among the missing...what is going on over there?

1.0
#527419
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WinkFlash - 10 years of photos disappeared

Winkflash lost ten years of my photos. It's taught me a lesson about detachment .... but wow, I really was let down by the company...10 years....multiple military deployments...photos of my children. Ugh.
Company wrote 0 public responses to the review from Mar 08.
3.3
Details
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
#1205507
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They have lost nearly 12 years of family photos. I am contacting a lawyer on Monday. Anyone with me? They never respond, even after posts on their Facebook page. When they do respond, its with a generic 'we're trying our best' comment on social media. This should have...
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Company wrote 0 private or public responses to the review from Dec 14, 2014.
Anonymous
Shandell

Did anyone make any progress with a lawsuit? I lost 7 years worth of my kids pictures.. and think about it daily! So devastating.

Anonymous
Sebrina Barrett

I have discovered that we have lost our wedding photos. I am also interested. Please provide me with an email or way to reach out to you privately if this class action suit is...

1.0
I liked
  • Old site and experience
I didn't like
  • Smoke and mirrors
#569765
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Short Review on October 06, 2016

Every time i order never get all my pics and still charge for the ones i fidnt get.now i order 3 diff times took money off card no pic at all.realy up set eather they just slow
Company wrote 0 public responses to the review from Oct 06, 2016.
Ishpeming,Michigan
#932208
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I unsuccessfully tried to log in to my account today when Winkflash customer service brought up to my attention that the site was transferred to a new platform. Old projects were not available anymore. No prior notice about upcoming changes was issued to the...
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Company wrote 0 public responses to the review from Jan 05, 2015.
Anonymous
Donna

I also lost years of photos. I always suggested to folks to upload your photos so that they would always be safe there just in case something happens to the originals. Ha! ...

Anonymous
Anonymous

Yes, the same thing has happened to me. I was told by their help desk that the window of opportunity to gain access to, at least ten years of my photo albums has been lost. Ex...

Tula,Tula
#578627
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Winkflash Account Review

I was a huge fan of Winkflash, uploaded ALL of my pictures there and now I can't access them... Years worth of photos just gone... I have used them for years for photo storage... I loved ordering photos from them and the photo ok's are amazing. But the service is pointless if it randomly deletes your account and photos...
Company wrote 0 public responses to the review from Jul 22, 2016.
#886892
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Winkflash's original owner bailed and a new owner stepped in to take things over but the original owner only gave the new owner a short time to download pictures before they took the servers down completely and people like myself have to suffer because I used them as...
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Company wrote 0 private or public responses to the review from Mar 05, 2016.
h.kitchener
h.kitchener

You found out the hard way about backing up important info. Good advice.

#803635
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I just discovered they lost all of the pictures we took of my daughter's first few years of life. I think we have some of them printed but everything else is irretrievably lost. I'm devastated. We'd had pics backed up on both a computer (that got infected with...
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Company wrote 0 private or public responses to the review from Feb 21, 2016.
1.0
I didn't like
  • That they were not reliable and lost all of my photos
  • Disappearance of my photos
  • Customer service
#794860
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I have used winkflash for about 8 years, but am so disgusted with the total, disregard for customer service and turtle-slow, user unfriendly website, I am ready to go to another photo developing service. Last week I uploaded and ordered pictures from July to December....
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Company wrote 0 private or public responses to the review from Feb 11, 2016.
1.5
I liked
  • Variety of photo sizes
I didn't like
  • Shipping cost
  • Website speed
  • User unfriendly website
#788455
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Contact WinkFlash

Mailing Address:
Winkflash
221 Main Street, Suite L
Huntington Beach, California 92648
United States
Phone:
(401) 558-4013
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Here is what they told me..We would first like to offer our sincere apologies. As you may know, in August 2014 the previous Winkflash owners shut down their website and went suddenly out of business. Overnight their entire operation was completely down and there was no...
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Company wrote 0 public responses to the review from Mar 01, 2016.
#800690
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