Most helpful review

Question and complaint about photo book

I cannot get in touch with anyone, The photo book I ordered is all distorted. Not one photo is clear and when I put in the order nothing was mentioned. Very Poor customer service!!

User's recommendation: I cannot contact customer service.

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ID
#4114735 Review #4114735 is a subjective opinion of poster.
Preferred solution
A new clearer book with different options on current photos

My photos came bent and couldnt get in touch with any onr

I ordered photos from our daughter's wedding and they came bent and I've tried to call the customer service number to no avail. I''ll never order from them agaiD

User's recommendation: Not good customer service at all.

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ID
#3889855 Review #3889855 is a subjective opinion of poster.
Location
Farmingdale, New York

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Verified Reviewer
New Reviewer

Pictures

You guys went out of business and you lost all my baby pictures of my children I want to know whats going to be done about it Ill be compensated for it
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ID
#2253990 Review #2253990 is a subjective opinion of poster.
Location
Nutley, New Jersey
Preferred solution
Let the company propose a solution
New Reviewer

Bad picture collage

WinkFlash - Bad picture collage
WinkFlash - Bad picture collage
I received a Mother's day gift with picture of my children with their heads cut off. As a company why would you not get a hold of the consumer and question if the picture was cut off? My kids were very upset and I'm wondering if it can be exchanged for one that doesn't have their heads cut off?!

User's recommendation: Replace it 2800****.

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ID
#1915944 Review #1915944 is a subjective opinion of poster.
Pros
  • Good product at a cheap price
Cons
  • Proper positioning of picture
Loss
$69
Preferred solution
Deliver product or service ordered

Do Not Recommend

I ordered 40 photos in 4x6 size. The final bill was $3.60, and I had to wait until checkout to see the shipping price. The shipping was called "Expedited Priority Mail Shipping" and cost $8.00. Although the shipping price was high, I ordered anyway. I never received...
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ID
#1447660 Review #1447660 is a subjective opinion of poster.

10 years of photos disappeared

Winkflash lost ten years of my photos. It's taught me a lesson about detachment .... but wow, I really was let down by the company...10 years....multiple military deployments...photos of my children. Ugh.
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ID
#1205507 Review #1205507 is a subjective opinion of poster.

Short Review on October 06, 2016

Every time i order never get all my pics and still charge for the ones i fidnt get.now i order 3 diff times took money off card no pic at all.realy up set eather they just slow
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ID
#932208 Review #932208 is a subjective opinion of poster.
Location
Ishpeming, Michigan
Reason of review
Order processing issue

Winkflash Account Review

I was a huge fan of Winkflash, uploaded ALL of my pictures there and now I can't access them... Years worth of photos just gone... I have used them for years for photo storage... I loved ordering photos from them and the photo ok's are amazing. But the service is pointless if it randomly deletes your account and photos...
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ID
#886892 Review #886892 is a subjective opinion of poster.
Location
Bakersfield, California
Reason of review
Poor customer service
New Reviewer

Winkflash lost a decade's worth of photos

Winkflash's original owner bailed and a new owner stepped in to take things over but the original owner only gave the new owner a short time to download pictures before they took the servers down completely and people like myself have to suffer because I used them as my main repository of photos for a decade and as irony would have it I had a main photo storage drive fail right before I found out about Winkflash's demise and new owner. While I'm understanding - the new owner could not help what the original owner did to people like myself that have 100% lost photos that can't be recovered - I won't do business with the new Winkflash because of my fears now. Lesson: If you're not backing up 100% of your photos in multiple locations, eventually - you're going to lose them. Period.
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1 comment
#1122597

You found out the hard way about backing up important info. Good advice.

ID
#803635 Review #803635 is a subjective opinion of poster.
Location
Mesa, Arizona

Lost all my photos! Thanks winkflash.

Here is what they told me..We would first like to offer our sincere apologies. As you may know, in August 2014 the previous Winkflash owners shut down their website and went suddenly out of business. Overnight their entire operation was completely down and there was no...
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ID
#800690 Review #800690 is a subjective opinion of poster.
Location
West Bend, Wisconsin

Very Poor Customer Service