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Winkflash Website Review

The website isn't working and I need to use my groupon! It's a Christmas present for my mom :(
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Austin, Texas
#751558
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Experience with Winkflash NEW Winkflash!- in a word DON'T! It is NOTHING like the old winkflash!! Their website is just not great, and that's when it works. It is is riddled with issues for large orders!! (At least on IE and Chrome - you know the two most popular...
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Helpful? Yes 1 No 0
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2.0
Naperville, Illinois
I didn't like
  • Customer service
  • Unusable website
  • Shipping costs
#701989
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Photo Printing Review

Same here I lost over 10yrs of pictures and I didn't have them saved anywhere else, so disappointed@
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1.0
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Website
Los Angeles, California
#653990
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Winkflash's new owners claimed for months that they had all our photos, but they were transferring them over to the new website. After inquiring multiple times, I was assured they were still there. Then suddenly? I received an email claiming that they were so sorry,...
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Helpful? Yes 4 No 1
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1.0
California, United States
I didn't like
  • Lying about no server access
  • Lying about missing photos
#634374
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Online Photo Storage Review

I used to log in with a user name and password. Now it's asking me for my email address instead with my password and I can't get to my pictures. What happened??
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Leesburg, Florida
#618461
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Winkflash lost 10 years of photos of my children, vacations, friends and family who have passed away. They cannot be replaced. There was no word from the previous owners that they were closing. They should have given all of us time to download our pictures so that they...
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Anonymous
Anonymous

Same thing here. So hurt and saddened. These are memories of many lives now gone. Cherished memories. Class Action Lawsuit?? I would be interested

Anonymous
Anonymous

I just found out the same thing!!! No notification what so ever!! Maddening. Lost years of pictures as well.

Comment 3 comments
Helpful? Yes 2 No 0
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Campton, New Hampshire
I didn't like
  • Disappearance of my photos
  • No warning
#615158
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I do believe that winkflash has good equipment and Quality Assurance, as their cards and books were always first class. I too am waiting for my photos to be back up on the site......and I have hope that we can return to the old wonderful standards that made me such a...
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Helpful? Yes 3 No 0
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3.3
Easley, South Carolina
I liked
  • Old site
  • Quality - flat rate photo books
I didn't like
  • Disappearance of my photos
#602946
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I have folders with no photos in them i have emailed several times now i can not even sign in it just times out i need my photos. I keep emailing them and they respond with we are putting it in a special que which does me no good because they still are not there they...
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Anonymous
Anonymous

I have been emailing them since December, 2014. The only response I have gotten is that they are in the process of transferring my photos to my acct. FOR 5 MONTHS??? I am tr...

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Frankenmuth, Michigan
#589927
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I unsuccessfully tried to log in to my account today when Winkflash customer service brought up to my attention that the site was transferred to a new platform. Old projects were not available anymore. No prior notice about upcoming changes was issued to the...
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Anonymous
Donna

I also lost years of photos. I always suggested to folks to upload your photos so that they would always be safe there just in case something happens to the originals. Ha! ...

Anonymous
Anonymous

Yes, the same thing has happened to me. I was told by their help desk that the window of opportunity to gain access to, at least ten years of my photo albums has been lost. Ex...

Comment 2 comments
Helpful? Yes 11 No 1
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Tula, Tula
Product
Winkflash Account
#578627
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They have lost nearly 12 years of family photos. I am contacting a lawyer on Monday. Anyone with me? They never respond, even after posts on their Facebook page. When they do respond, its with a generic 'we're trying our best' comment on social media. This should have...
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Anonymous
Shandell

Did anyone make any progress with a lawsuit? I lost 7 years worth of my kids pictures.. and think about it daily! So devastating.

Anonymous
Sebrina Barrett

I have discovered that we have lost our wedding photos. I am also interested. Please provide me with an email or way to reach out to you privately if this class action suit is...

Comment 35 comments
Helpful? Yes 3 No 0
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1.0
Ypsilanti, Michigan
I liked
  • Old site and experience
I didn't like
  • Smoke and mirrors
#569765
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