I have been on hold with Winkflash now for over 6 hours, and have been next in line for over two hours. We completed two very long detailed photo books with lots of narrative, tried to purchase them, got a price, but could not get a link to insert credit card number to buy them. I have received nothing but busy signals when I have been trying to call Winkflash since Monday morning. It is now Friday afternoon. I called a neighboring business who has been getting many calls like mine. They, like me, suspect Winkflash may be going out of business. Although I am still on hold and started out as number 4, I am now next in line. I suspect that no one is there, and each next in line person finally dropped off after no one answered the phone, and the succeeding person was moved up. My persistence has only resulted in my spending now 6 hours on hold. Unfortunately, there is no way to recover all the work that has gone into the photo books we created on Winkflash. If only Winkflash would announce that they have gone out of business.
I have emailed them each day this week, and have never received a response.
Preferred solution: Let the company propose a solution.